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RESERVATION PROCEDURE

How and where can I make the quickest and most favourable vehicle reservation at Avant car?
I reserved an Opel Astra using the online reservation system. Why did I receive another vehicle brand upon vehicle pick-up?
Is it possible to reserve a precisely selected brand or model of vehicle?
I would like to modify my vehicle reservation. What should I do?
How can I extend a vehicle rental?
How can I cancel my vehicle reservation?

How and where can I make the quickest and most favourable vehicle reservation at Avant car?

The Avant car reservation system enables an easy and quick reservation of a vehicle in Slovenia and abroad. By entering your details, you will receive immediate information about the price of rental for the selected vehicle even before you confirm your reservation. In the shortest time possible, you will receive a reply by email with a confirmation number that you can use in case you need to modify your reservation.

I reserved an Opel Astra using the online reservation system. Why did I receive another vehicle brand upon vehicle pick-up?

The Avant car reservation system enables reservation of a vehicle group, not a specific vehicle brand. When you are choosing a vehicle in our reservation system, each vehicle type is marked by the “or similar” designation, meaning that you will receive a vehicle from the group that you have selected.

Is it possible to reserve a precisely selected brand or model of vehicle?

!!! — Only in case of timely agreement and under the condition that the selected vehicle is free for the full rental period. Avant car reserves the right to confirm the selected vehicle for use by the lessee only a few days before vehicle pick-up.

I would like to modify my vehicle reservation. What should I do?

In order to modify an existing reservation, enter your confirmation number into the Avant car reservation system and select the modification procedure button.

How can I extend a vehicle rental?

If you want to extend a vehicle rental, you must notify Avant car at least 24 hours before the expiry of lease contract to obtain their consent. Extension may be carried out in any Avant car branch office in Slovenia. The person who picks up the vehicle and extends the contract thus becomes personally responsible for the payment of rent, along with the person, company or organisation, on behalf of which he/she has picked up the vehicle.

How can I cancel my vehicle reservation?

In order to modify an existing reservation, enter your confirmation number into the Avant car reservation system and select the modification procedure button. You can also cancel the reservation by sending an email to avantcar@avantcar.si. You can get more information about the terms for cancelling a vehicle reservation in the Rent-a-Car Guide.